Privacy Policy
How we collect, use, and protect your personal information
Lua Global Inc, a registered C Corp, doing business as Lua AI ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services, including our mobile service powered by OpenAI. Please read this policy carefully to understand our practices regarding your information.
1Personal Data We Collect
We collect personal data relating to you ("Personal Data") as follows:
Personal Data You Provide:
- •Account Information: When you create an account with us, we collect information such as your name, contact information, account credentials, and payment information.
- •User Content: We collect data you provide through our services, including messages and other content you upload.
- •Communication Information: If you communicate with us via email or social media, we may collect your name, contact information, and message contents.
Personal Data We Receive from Your Use of the Services:
- •Log Data: Information your device sends when using our services, such as IP address, browser type, and interaction details.
- •Usage Data: Information about how you use our services, including content engagement and feature usage.
- •Device Information: Details about the device used to access our services.
- •Location Information: General location derived from your IP address or precise location if opted in.
Information from Other Sources:
We may receive additional information from partners to enhance security and service quality.
2How We Use Personal Data
We may use Personal Data for the following purposes:
- •To provide and maintain our services.
- •To improve and develop new features.
- •To communicate with you about updates or changes.
- •To prevent fraud and ensure security.
- •To comply with legal obligations.
3Disclosure of Personal Data
We may disclose your Personal Data in the following circumstances:
- •Vendors and Service Providers: To assist in business operations.
- •Business Transfers: In the event of a merger or acquisition.
- •Government Authorities: As required by law or to protect rights.
- •Affiliates: For consistent service delivery across affiliated entities.
4Retention of Personal Data
We retain Personal Data only as long as necessary for service provision or legal compliance. Retention periods depend on factors like data sensitivity and legal requirements.
5Your Rights
Depending on your location, you may have rights such as:
- •Accessing or correcting your Personal Data.
- •Deleting your Personal Data.
- •Objecting to data processing.
You can exercise these rights by contacting us at [email protected].
6Children
Our services are not intended for children under 13. We do not knowingly collect data from children under this age.
7Security
We implement measures to protect your data but cannot guarantee complete security due to inherent internet risks.
8Google User Data and API Services
When you connect a Google account to a Lua agent, the agent accesses your Google data only through the Google services and permission scopes you authorize on Google's consent screen. Access is limited to the scopes you grant and is used solely to provide the features you have configured your agent to perform on your behalf.
Lua's use and transfer of information received from Google APIs to any other app will adhere to the Google API Services User Data Policy, including the Limited Use requirements.
We do not use data obtained through Google Workspace APIs to develop, improve, or train generalized or non-personalized artificial intelligence and/or machine learning models. Google user data is not sold, and is not transferred to third parties except as necessary to provide or improve the user-facing features you have enabled, to comply with applicable law, or as part of a merger or acquisition.
You can revoke Lua's access to your Google data at any time by disconnecting the integration within the app or through your Google Account permissions.
9Changes to This Privacy Policy
We may update this policy periodically. Changes will be posted with an updated effective date.
10Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at [email protected].